Food Safety Software NZ
Food Control Plan & HACCP compliance FAQ
Answers to the things people usually ask us: how Template FCP App works, what it costs, whether it'll suit your business, and how to get started.
What is Template FCP App?
Template FCP App is smart compliance software we built for NZ food businesses. Instead of paper folders and clipboards, your team gets a digital Food Control Plan with guided forms, AI that handles the compliance grunt work, and PDF exports that are ready for your verifier. Everything runs on our own systems, with no third-party AI involved. It's built specifically for businesses using template FCPs under Food Act 2014.
Does it actually meet Food Act 2014 requirements?
Yes. That's the whole point. We built Template FCP App around Food Act 2014 and MPI's Food Control Plan requirements because we came from food manufacturing QA ourselves. The platform walks your team through every compliance step and produces documentation that verifiers expect to see. Use our food safety checklist to see the kind of daily checks your verifier expects, or read how to pass your food safety audit.
Can I ditch my paper Food Control Plan?
That's exactly what Template FCP App is for. You move your entire FCP into the platform: daily checks, temperature logs, cleaning schedules, supplier records, all of it. Everything your team used to fill in on paper gets done digitally, and you can export audit-ready PDFs whenever you need them. If you're not sure where to start, our step-by-step FCP setup guide walks you through the whole process.
What kind of food businesses use Template FCP App?
Any NZ food business running a template FCP: cafes, restaurants, bakeries, catering companies, sushi bars, butchers, food trucks, aged care kitchens, school canteens. Not sure if you need an FCP? Check our guide on whether your business needs a Food Control Plan. If your operation is more complex (food manufacturing, specialist processes), we provide custom FCP systems too. Just get in touch and we'll figure out the right fit.
Does Template FCP App come with template FCPs?
Yes. You pick a template that matches your type of food business, adjust it to fit your specific operation, and start using it straight away. The templates are built around HACCP principles and MPI requirements, so you're not starting from scratch. Read our complete guide to the Simply Safe & Suitable template for details on how the card system works.
My staff speak different languages. Does Template FCP App handle that?
Yes. Right now Template FCP App supports English and Chinese, and we're adding more languages. The whole interface switches, not just labels, but the compliance guidance too. It means your entire team can use the platform properly, not just the English-speaking staff. Read more about bilingual FCP compliance for Chinese-speaking teams.
Does it work on phones and tablets?
Yes. Template FCP App runs in the browser, so it works on whatever your team has: phones, tablets, desktops. Most of our users do their daily checks on a phone or tablet right on the kitchen floor, then pull up the dashboard on a computer when they need the bigger picture.
How much does it cost?
Template FCP App starts at $50 NZD per month (billed every 30 days), or $500 per year which saves you $100. Every plan comes with a 30-day free trial, no payment upfront, just try it and see if it works for you. If you need custom FCPs or specialist development, we do enterprise pricing too. Check our pricing page for the full breakdown, or read our guide on how much a Food Control Plan costs in NZ.
How do I get started?
Sign up for a free account and fill in your business details. You get 30 days free to try it with your team, no payment required. After that, pick monthly or annual and we'll invoice you. Simple as that.
Is my data secure?
Yes. Your compliance data is encrypted in transit and at rest, and only your team can access it. The important bit: our AI runs on architecture we built and control. Your recipes, your supplier info, your records. None of it gets sent to OpenAI or any third-party provider. Your data stays yours.
Can my whole team use it?
Yes. Everyone on your team accesses Template FCP App under your business account. They all follow the same guided procedures, and all records end up in one place. No more wondering who filled in what or where that temperature log went.
Can I switch from paper mid-year?
Absolutely. There's no need to wait for a new compliance year. Set up your digital FCP in Template FCP App, start recording from that day forward, and keep your old paper records filed away for reference. Most businesses are up and running within a day or two. Our FCP setup guide covers the process.
What if I need a custom Food Control Plan?
If you're doing food manufacturing, specialist processes, or anything that doesn't fit a standard template FCP, we can build a custom one for you. It's what we did before Template FCP App existed. We provided bespoke digital FCP systems for manufacturers. Not sure whether you need a template or custom FCP? Our guide on FCPs vs National Programmes explains the differences. Get in touch and we'll scope it out.
Can I create my own custom forms?
Yes. Template FCP App includes a custom form builder so you can create forms for anything your operation needs beyond the standard FCP checks. Cleaning checklists, delivery acceptance forms, equipment inspections, opening and closing procedures, whatever your business requires. You design the fields and layout, and your team fills them in alongside their daily compliance checks.
What kind of support do you offer?
We help you get set up, walk you through the platform, and answer questions as they come up. We're not a faceless helpdesk. You'll talk to the people who actually built Template FCP App. Reach us by email or through the contact page.
Still have questions?
Try it for 30 days free and find out for yourself. No card, no invoice, no commitment.